Frequently Asked Questions

About CID and how it can work for you.

Our founder is a former police officer but more importantly, has spent the last 30 years in senor roles managing physical, cyber and information security risk. As a qualified lead auditor, his responsibilities have included formal risk assessment, impact analysis, tactical avoidance and detection of security incidents. He is also a proud caravan owner with an investment to protect. As well as our own experience, there are three quarters of a million van owners out there with many years of experience who need to be listened to. I hope to encourage as many as possible to join the community and share their knowledge and wisdom.
Registering is free and gives you access to various resources on the website.
Joining is paid membership to the scheme that includes the decal pack and registration on the CID database.
You must first Register in order to Join.
Firstly you'll need to register and log in, this is completely free and there's no obligation.
Once you're logged in, click JOIN and fill out the application form.
There is more information HERE.
Compared to the cost of losing your van, very little indeed.
Our standard price is just £85.
Membership includes the 13 piece decal set and inclusion on our database for as long as you own your current van.
There are no recurring fees, no charge for lookups or for updating your public information.
Yes. This is essential if we’re to avoid someone registering a previously stolen van or one owned by someone else.
Membership applications require verification of your identity and ownership of the van you are registering.

All information will be held securely and in full compliance with the General Data Protection Regulations (GDPR). It will not be resold or shared.
If you are selling your van, you have the option to:
  • A. Retain your CID registration and number and apply it to your new van.
  • B. Transfer your CID registration to the new owner of your van.
  • C. Cancel your membership.
A. How to transfer your CID number to a new van.
  1. Update your vans status to SOLD.
  2. Remove all CID decals from the van you are selling or trading in (important).
  3. Order and fit a new decal set and id card for your new van. CLICK HERE
  4. Log in and update your public profile with the details of your new van.
It is in your own interest to ensure all decals are removed from your old van before you hand it over. A CID number cannot match two vans and could lead to false reports and waste police resources!

  B. How to transfer your CID number to a new owner.

You will need to:
  1. Update your vans status to SOLD.
  2. Remove any contact information from your public profile.
The new owner will need to:
  1. Register and login to the CaravanID website. HERE
  2. Click ‘Join CID’ and complete the application as a ‘Transfer Request’. (a one-off transfer fee of £20 is applicable).
Once we have verified the request with the current member, we will complete the transfer update the database and issue a new ID card.

C. How to cancel your CID membership.

You will need to:
  1. Email your request to from your registered email address.
  2. Remove all CID decals from your van (important).
It is in your own interest to ensure all decals are removed from your old van before you hand it over. A cancelled CID number may be reissued and could lead to false reports and waste police resources!
Rather than a document, CID provide you with a registration card with your membership and van details. A card is much easier to keep in your purse or wallet than a document.  
In an ideal world, every van would be registered so one with no CID number displayed would instantly be considered stolen. Getting everyone to join though is unlikely so we have to think a little differently.

The decals are tamper proof and there are up to 13 of them which means it would take some time to remove them all. The usual chemicals and hairdryer technique will not work without leaving noticeable traces. Any damage or covering where the stickers should be displayed is reason enough to report it to the police.

A external stickers are not a single item but a number of individual parts that would need to be removed separately. Multiply the time required to do this by 13 (to remove all the stickers) and you’re really making it difficult for a thief to hide the identity of the van. It only needs ONE to remain visible to identify and recover your van!
Your account will be live as soon as it is approved, typically a couple of hours.

To minimise the cost to you, decals are ordered each Friday and dispatched to you the following week by recorded delivery. Please allow up to 14 working days for them to reach you. If we anticipate any delay we will inform you.

When your pack arrives, it will need to be signed for.
There are 13 CID decals, each comprising of many separate facets.

Each facet is bonded to your van with security grade, high grip adhesive.

With one decal high on the rear, one on the roof and the remainder on the inside of the windows, none of them are easily accessed.

If you own the van, have the time and equipment you can remove them without damaging your van. To a thief it's a not a practical proposition.
Of course they can, anything can be copied. However, they cannot create a matching database record. Faking the decals is ultimately futile.
CID is not intended to replace alternative registration systems but to compliment them. Most provide identification using your van's chassis or VIN number. Typically this can only be read if you are close up. This is useful for the police who can look it up to find the owner but it means absolutely nothing to you and I.

When a van is stolen, the thieves change the number plates so, to anyone passing it’s just another caravan on the road. No way for us to identify it, no way to find out if it’s stolen. The only hope of quick recovery is that the police pull it for some other reason and check the chassis number. We all know how often that happens.

The CID system places up to 13 permanent identifying marks on your van, some of which can be read from a distance. Anyone with a smartphone can use that number to check if it’s been reported stolen and that it’s being towed by an authorised vehicle.
Indeed they could, if they happen to carry cans of colour matched paint or alternative decals with them, however anything other than CID security decals are rarely seen in the suggested locations. Signs that one has been tampered with or covered should instantly ring alarm bells and have you calling the police.

The numbers on the large stickers are slightly raised, their outline will remain visible through paint.

Most other stickers (even a plain white one) would look out of place in our recommended locations and raise suspicion.

If the van is stationary you could look for one of the other stickers or you could just report your suspicions to the police, they will never criticise you for reporting a potential crime even if it turns out to be a false alarm.
QR codes definitely have their place if you’re up close, have a steady hand and a QR scanner installed on your phone. But it’s also pretty obvious to the criminals that you’re either photographing or scanning their vehicle which could get you into trouble. QR codes are certainly not ideal if you’re in one moving vehicle trying to scan a label on another. You certainly can't memorise a QR code!

CID provides an easy to read 6 digit number that you simply type into an app or browser. We also provide you with more information such as whether is reported stolen and which vehicles are authorised to tow it. What’s more, we don’t charge you for doing so.
Not at this time. Our priority is clearly visible identification. This may change in the future.
Absolutely not. A unique VIN is issued to every van by the manufacturer and it is important. But unlike CID numbers, a VIN cannot be seen from a distance, nor do we have the ability to look it up. We may well decide to include VIN lookups as part of the CID system as all CID member VIN’s will be kept on record, so if someone actually manages to remove all the CID stickers and you can get close enough, you can still check the VIN.
Well it can certainly help as there is nothing at all in place at the moment. As long as even one CID sticker remains on the van, checking is as simple as typing the ID number into a phone or computer. Border authorities will be far more inclined to do this than hunt for a chassis number that they can’t look up. What’s more, other caravanners will be able to check. All of us working together is the real strength of this initiative.
Apart from our system administrators and yourself NO. You can edit your own information by logging in to the site, looking up your own ID and clicking the EDIT button. For that reason it is essential you do not share your username and password with anyone else, they may make changes you (or CID) do not approve of.
Without giving too much away we are looking at:

  • Introducing chassis number lookup.
  • Text (SMS) theft alerts.
  • Securing insurance discounts for members.
  • Providing security equipment discounts for members.
  • Members blog page.
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